Shipping policy

Please note that we do not accept international orders.

Delivery Timing:

Any listed time for a shipping method is an estimate only.

Shipping Terms:

Hi-Lyte is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.

Hi-Lyte cannot be held responsible/liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with the carrier for damaged and/or lost shipments.

We are not responsible for mis-delivery errors via carrier, or incorrect shipping info.

Return Policy:

At Hi-Lyte, we stand behind every product we make. If our products don’t help you feel better and recover faster, just send us an e-mail within 90 days for a full refund, including shipping costs.

No products to return. No forms to fill out.

Your 100% satisfaction is our guarantee!